Recently, a 26-year-old man, Tabrej Mehaboob Nagrali purchased an iPhone 8 from a leading e-commerce website Flipkart and he received a bar of soap neatly packed in the handset’s cover.
Well, the 26-year-old Tabrej Mehaboob Nagrali was in for a rude shock as e-commerce website Flipkart delivered a detergent bar instead of iPhone 8. Nagrali who is a software engineer by profession approached the city police and filed a case of cheating.
In his complaint, Nagrali said that he ordered an iPhone 8 and made the full payment of Rs 55,000 on January 22. He received the package at his house in Panvel and found a detergent bar inside, instead of the premium phone.
Avinash Shingte, senior police inspector at the Byculla police station said “Nagrali approached us with a complaint yesterday, and an offence of cheating was registered against Flipkart,”
One of the Flipkart spokespeople said that the company has a zero-tolerance policy on customer trust impacting incidents and added: “we are investigating the incident and will resolve the matter at the earliest.”
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